Topic:
Data-Driven Workforce Optimization and Queue Management:
Applications to TSA Security Screening

Guest Speaker:
Jorge A. Sefair, Ph.D.
Associate Professor
Associate Chair for Graduate Studies
Associate Director, Center for Applied Optimization
Department of Industrial and Systems Engineering
University of Florida

Jorge's Bio

Airport security and efficiency remain top priorities for U.S. federal and state security agencies. The University of Florida's Center for Applied Optimization and Arizona State University's Center for Accelerating Operational Efficiency, part of the Department of Homeland Security's Centers of Excellence, have partnered to address the challenging problem of dynamic workforce assignment for TSA screening checkpoints.

Such multiphase modeling engines are key components of multi-day planning horizons and just-in-time resource and personnel allocation. The material in this presentation is based upon work supported by the U.S. Department of Homeland Security under Grant Award Number 17STQAC00001-08-03.

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Jacksonville IT Council Breakfast Meeting with Jorge Sefair of the University of Florida