October 23, 2023 (Jacksonville, Fla.) – Community Hospice & Palliative Care was recently named a 2023 Hospice Honors Award recipient by HEALTHCAREfirst, a leading provider of revenue cycle management services, Consumer Assessment of Healthcare Providers and Systems and bereavement surveys, and advanced analytics for hospice organizations. This prestigious annual review recognizes agencies that continuously provide a positive patient experience and high-quality care as measured from the patient and caregiver point of view. It acknowledges the highest-performing agencies by analyzing the performance of the Hospice Consumer Assessment of Healthcare Providers and Systems survey satisfaction measures.
Over 300 Community Hospice & Palliative Care staff members came together to celebrate the honor, including being the only hospice provider in the Northeast and North Central Florida to receive this distinction of extraordinary care by the entire interdisciplinary team that includes physicians or APRNs, nurses, hospice care aides, specialty therapists, bereavement counselors, social workers, chaplains, and volunteers.
HCAHPS Honors acknowledges the highest performing agencies by analyzing performance on the Willingness to Recommend question as a qualifier and then analyzing performance on 18 other questions that comprise the publicly reported measures. HCAHPS Honors recipients include agencies scoring above the HEALTHCAREfirst National Average on at least 85% of the evaluated questions.
Additionally, Community Hospice & Palliative Care staff was asked to share what earning Hospice Honors means to them and compiled their answers in a video that can be viewed here. For more information on hospice and palliative services, visit www.communityhopsice.com.
About Community Hospice & Palliative Care
Established in 1979, Community Hospice & Palliative Care is an innovative national leader in palliative and hospice care, as well as providing programs and services to meet the diverse needs of the communities it serves. During its 44-year history, through the support of more than 1,000 employees and 1,000 volunteers, the organization helps approximately 1,600 patients per day to live better with advanced illness – at home, in long-term care and assisted living facilities, in hospitals and at its 10 inpatient care centers. No one is ever denied care due to an inability to pay. To learn more about the support and services of Community Hospice & Palliative Care, visit CommunityHospice.com.